Twitter is a chatroom, and the problem that Twitter really solved was the discoverability problem. The internet is a big place, and it is shockingly hard to otherwise find people whose thoughts you want to read more of, whether those thoughts are tweets, articles, or research papers. The thing is, I’m not really sure that Twitter ever realized that this is the problem they solved, that this is where their core value lies. Twitter kept experimenting with algorithms and site layouts and Moments and other features to try to foist more discoverability onto the users without realizing that their users were discovering with the platform quite adeptly already. Twitter kept trying to amplify the signal without understanding that what users needed was better tools to cut down the noise.
Twitter, like many technology companies, fell into the classical trap by thinking that they, the technologists, were the innovators. Technologists today are almost never innovators, but rather plumbers who build pipelines to move ideas in the form of data back and forth with varying efficacy. Users are innovators, and its users that made Twitter unique.
Sunday, May 1st, 2022
Tuesday, August 17th, 2021
Letters to a Young Technologist is a collection of essays addressed to young technologists, written by a group of young technologists.
Monday, April 8th, 2019
An online documentary series featuring interviews with smart people about the changing role of design.
As technology becomes more complex and opaque, how will we as designers understand its potential, do hands-on work, translate it into forms people can understand and use, and lead meaningful conversations with manufacturers and policymakers about its downstream implications? We are entering a new technology landscape shaped by artificial intelligence, advanced robotics and synthetic biology.
So far there’s Kevin Slavin, Molly Wright Steenson, and Alexandra Daisy Ginsberg, with more to come from the likes of Matt Jones, Anab Jain, Dan Hill, and many, many more.